BioNTech Service Center

Thank you for your interest. We look forward hearing from you and want to help you find the right contact person who can assist you as quickly as possible.

Healthcare professional inquiries

Medical information request

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Patient inquiries

Clinical trials inquiry

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General inquiry

General questions

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Report a concern

At BioNTech, we believe that acting ethically and responsibly is not just the right thing to do, but it’s also in the best interest of all our employees, our company and our external stakeholders.

We want you to feel empowered to speak up regarding actions or behaviors you believe are inconsistent with our Code of Business Conduct & Integrity or any other policy or guideline. We assure you that every report will be taken seriously and treated confidentially, and that every person who raises his/her concern on reasonable grounds will be protected from any negative consequences.

Report a concern

You can speak up and report a concern by phone or web (anonymously, if preferred) 24 hours a day/ 7 days a week.

Report a concern

Contact Compliance & Business Ethics

Please do not hesitate to contact BioNTech’s Compliance & Business Ethics department.

Contact department

BioNTech’s rules of procedure

This document is BioNTech’s procedure for handling complaints in accordance with all relevant laws and regulations concerning whistleblower protection.

Rules of procedure